Because nowadays organizations have to face different things that come with the technology and the globalization, they should take into account factors as geographical position, last minute information, workers, and cultures; to be able to do their activities in the correct way to reduce costs but increase productivity and quality in the services or products that they are offering.
Virtual teams is one of the characteristics of lately business where many of the employees that work somehow to the company, are located in different parts of the world, and sometimes face-to-face communication become a situation that can be difficult for companies that don’t prepare their workers to this managerial changes.
The definition of virtual teams is: “group of teams or coworkers who primarily interact to electronically, by using communication technologies because face- to face communication become difficult, in order to achieve some kind of organizational goal.”
We can take a look on the following video how can we use virtual times and these kinds of technologies for.
Video: “ACCA Global virtual conference 09 “taken from http://www.youtube.com/watch?v=RuOWpj0xWWs
EXAMPLE
If we have for example a tourism business that works in Brazil and Mexico and managers of these two countries cannot always travel to be present on the company’s meetings, they should use a technological tool in order to be able to communicate to each other and have fresh data bases to give an excellent service to the clients.
If a tourist in Mexico wants to go to Brazil, every single thing in Brazil should be ready for the time that he/she arrives to that place, hotel room, date and time of the arrival, number of days that he will stay. Etc.
If the company has problems with the communication tool, it is possible that the client will not be satisfied with the service because of situations like: the driver that was going to pick him/her up didn’t show up; so the company will have a lot of troubles. On the other hand, if the employees are also prepared to faced those situations, they will be able to manage the whole situation.
That is what a company should do and how it should work in this nowadays environment that is continuously changing.
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Image taken from: http://www.onsip.com/stylesheets/images/onsip_virtual_teams.png |
Hi veronica
ReplyDeleteI loved your video about virtual teams, I hadn't seen anything like that, This is just the first step to a new era of innovation, technology and communication.
:)